Question 1

What is a FAQ section?

Accepted Answer

Our FAQ section serves as a centralized resource that provides clear, professionally curated answers to common inquiries about our counselling services. It offers concise explanations of our approach, methodologies, and processes, enabling you to make well-informed decisions about your well-being.

Question 2

What to Expect from Therapy?

Accepted Answer

Therapy with us is a blend of conversation, practical strategies, real-world application, and on-going support. While talk therapy is important, we believe it’s equally, if not more, important to leave sessions with tools to help you build skills and create meaningful change.

I specialize in working with individuals (16+) and couples (18+) navigating life complexities. I use evidence-based approaches, including Cognitive Behavioural Therapy (CBT), Emotion-Focused Therapy (EFT), Dialectical Behavioural Therapy (DBT), Acceptance and Commitment Therapy (ACT), and Motivational Interviewing (MI).

Sessions are typically 60 minutes long, and frequency depends on your needs, some clients prefer weekly sessions, while others come biweekly or monthly. If you’re unsure, we can discuss what fits your goals and schedule.

Question 3

Booking, Fees & Insurance

Accepted Answer

Individual sessions (60 minute) are $165, individual sessions (90 minute) are $200, and couples sessions are $200. We accept insurance. Many extended health plans in Saskatchewan and Ontario cover therapy with a registered social worker, but I always recommend checking with your provider before booking. I offer direct billing for select insurance providers. I offer a free 15-minute consultation so you can ask questions and see if we’re a good fit. You can book a session or consultation directly through my website by clicking the "Book Online" button, which takes you to my Jane booking page. If you have any questions before booking, feel free to reach out.

Question 4

Availability & Licensing

Accepted Answer

We currently offer virtual therapy via virtual and phone services, allowing you to access support from wherever you’re most comfortable. I am a registered social worker with the Saskatchewan Association of Social Workers (SASW) and the Ontario College of Social Workers and Social Service Workers (OCSWSSW), meaning I can work with clients in both Saskatchewan and Ontario.

Question 5

Cancellations & Session Policies

Accepted Answer

We have a 48-hour cancellation policy for any cancellations. If less than 48 hour's notice is given, or an appointment is missed, a half-session fee will apply. However, we understand that life happens. Therefore, fees will be assessed on a case-by-case basis to ensure flexibility while respecting appointment times.

Question 6

Getting the Most Out of Therapy

Accepted Answer

It’s completely okay if you don’t know what to talk about in therapy, I’ll help guide the conversation and support you in identifying areas for growth and change. If you’ve tried therapy before and it didn’t work, I understand. Therapy isn’t one-size-fits-all, and finding the right fit makes a difference. My approach is adaptable, whether you need structured guidance or just a supportive space to explore your thoughts and feelings.

Therapy is for anyone looking for support, personal growth, or better coping strategies. You don’t need to be in crisis to benefit. If you’re feeling stuck, overwhelmed, or want to make positive changes, therapy can help.

If you're attending couples therapy, both partners will be involved. If you’d like a support person to join you for an individual session, such as for your first session, that can be arranged as needed. My priority is making sure you feel as comfortable and supported as possible.

Question 7

What Payment Methods do we Accept?

Accepted Answer

We accept Visa, Mastercard, American Express, Discover, as well as Visa Debit & Debit Mastercard. Direct billing is offered for select insurance providers/plans.

Question 8

In Crisis and Require Immediate Support?

Accepted Answer

Canada-Wide: If you are thinking about suicide, struggling with your mental health, or concerned about someone else, you can call or text 9-8-8 for free, 24/7 confidential support.

Saskatchewan Clients: If you are experiencing a mental health crisis, please visit your nearest hospital or call 811 for immediate support.

Ontario Clients: If you need urgent mental health support, please visit your nearest hospital or contact ConnexOntario at 1-866-531-2600 for 24/7 assistance.

Question 9

Still Have Questions?

Accepted Answer

I’d love to hear from you! Feel free to reach out via my website, and I’ll be happy to help.

Frequently asked questions